If you were doing an IT Job in
early and mid-1990s, you would remember the Euphoria around ERP systems. Almost
every organization wanted to implement an ERP system so that they have an
integrated view of their processes, business applications and financial data. Lot
of organizations, consultancies as well as product companies benefitted during
that phase of ERP implementations across the globe with US leading the way and
Europe not far behind. Especially consulting organizations had a windfall of
revenue just because they could package their services along-with Business
Process Reengineering and ERP product implementation capabilities which
included customization abilities too. Customization became a new tool to make
money by consultants and the cost of customization and support for an ERP
project started going through the roof sometimes hitting 5 times the size of
implementation fees.
ERP has come full circle in last
20-25 years and realization in client organizations as well as ERP product
organizations, that customization is not the right way to go, started bringing
changes in the solution and the way it was used. ERPs now became liabilities
instead of assets because of inabilities to peacefully upgrade or take
advantage of a new functionality in product as some or other customization is
blocking it to be used in some or other way. The product organizations started
a new trend of cloud with leaders like Oracle and SAP leading the pack by introducing
products like Fusion Applications or Line of Business SaaS respectively. The new
age is talking only about Cloud based ERPs (mainly Software as a Service Model)
and the old guard is expected to give way. The ERP (on premise model) has
started dying as all incremental applications have already started moving to
Cloud which will be followed by the core business processes also making their
way out of organization owned data centres.
If you are a services
organization, it is highly likely that you already have a plan to kill existing
ERP and move to cloud (do you?) but if you are a manufacturing company or a
trading organization that deals with mainly products and assets, you still are
waiting for others to take the plunge first. It is expected that there will be
around 8-10 years difference in ERP life at services organizations and manufacturing
organizations as ERPs traditionally have done a good job in mapping the processes
and delivering results for a manufacturing company rather than a services
company, but the end is near for sure.
The big questions are: Are you
ready? What is your plan? Are you still struggling to fix business analytics
reports based on ERP because of data integrity issues or have started thinking
to move to state of the art best in breed applications on cloud that that have
their own analytics capabilities?
Is it really the time to shed
your love for existing ERP that you implemented, nurtured and supported all
these years or it is time to move on and take on new challenges so that your
organization can be early mover and can take a competitive advantage using new
technology?
As per Gartner PACE layer strategy, move your ERP customizations away from ERP and onto layer of differentiation aka SOA & BPM solution. This will help you upgrade your ERP smoothly, provide seem less integration of your applications apart from other benefit. There are tons of references available both inside and outside country.
ReplyDelete