Showing posts with label Strategic Alliances. Show all posts
Showing posts with label Strategic Alliances. Show all posts

Strategic Alliances - Review, Grow or Close

Last time I talked about forming strategic partnerships and alliances and that took us through to a question that what next when I am done creating a partnership. If not difficult, it is not easier at all to maintain and grow the valuable partnerships and do away with the alliances that have become liabilities for you. Let me try to list down few points that will help us to maintain our alliances and we keep on getting benefits out of it:
  • Keep trying to know your partner changing needs
  • Be clear about what you want from the alliance relationship and what you are willing to give to it
  • Commitment towards alliance is essential - Always show your confidence and passion towards the relationship
  • Exceeding expectations should be the rule of the game for you - Promise less deliver more
  • All issues, conflicts need to be looked into immediately and top leadership should take ownership of resolving them as soon as possible.
If both the partners are following the above rules, it becomes lot smoother to grow an alliance. As I said in my earlier article, all alliances does not end up giving benefits to both parties so it is imperative that we keep on reviewing them from time to time. We need to have some criteria of periodical evaluation that will measure how well the plans have been implemented or whether the planned benefits are in line with the actual benefits. Evaluate alliance changes, alliance value updates, alliance business plan and rewards for success. A formal mechanism for both the partners to identify goals, milestones and turning points will be crucial to act as the benchmarks for the periodical review. In fact I have developed a detailed framework as part of my hobby that helps identification of alliances, operationalising them, periodical review and keeping them healthy and growing - I will be happy to share the framework if somebody feels interested.

World of Strategic Alliances

In almost all the fields these days, we see companies/units forming strategic alliances in order to be viewed as more global by the customers, to increase their capabilities, to build the brand and for various other reasons. While it is difficult to trace back, the first strategic alliance in the world but if we go for a "Non-Business" alliance for a common cause then I will vote for the strategic partnership with Sri Ramachandra and Vanar-Raj Sugriv. It surely worked big time and the objectives of the alliance were achieved perfectly.
In the new age, this process of forging alliances is still going strong and in the process, have added much more dimensions to it. The alliances between a service provider and a product company, between a re-seller and a product company, between companies having similar customer base, joint ventures in fields of research, manufacturing etc. and companies that co-brand their products are few examples . Talking about India, we have seen few partnerships going in a way where the major partner eats into minor partner or a partnership ends after having conflict of interest or having rock solid continuous partnerships that have been tested by times but have grown stronger everytime. I found some interesting websites that help us assess our strategies and find a partner in right areas with right strengths and these can be really useful in most cases. In fact one of the all time great books on developing strategic alliances is available on googlebooks.
I often wonder, what should be the criteria of selecting a strategic alliance for a company so that it bears fruit in short term, long term and more importantly the "longer term". For a manufacturing & distribution company, the choices are much easier than the service providers in my view and the most popular criteria are:
  • Partner's strength in targeted geographic area
  • Product line synchronization with overall strategy of company
  • Credit rating and size of company
  • Partner strengths complimenting other companies strengths and plugging weaknesses
  • Brand value of partner
  • Presence in targeted product range
  • Corporate governance
The above list is obviously not the full list but the most looked upon criteria while selecting an alliance. While the partnerships in Mfg industry bore fruits in past and are looked upon as a useful tool for surging ahead in business, it has remained a challenge in service industry to get tangible benefits from strategic partnerships. Though, the number of partnerships we see in service industry outscore Mfg industry by many times but do they get the same advantage, is still a point that is debated in industry circles frequently. There are currently a big number of forums and conferences across the world that evaluate this and devise more and more ways of forging tie-ups so that all parties like both the partners, customers and investors get similar benefits and it is a win win situation for everybody. I remember attending one such conference on supply chain where we were showcasing certain newly acquired capabilities in the area and obviously few companies which were working in similar areas, got interested to know more. More than those companies, the conference management started presenting us the business sense of forging partnerships with one or some of them. Our team was amazed at this and found that while companies look for partnerships for different reasons, the conferences have a different agenda <> that more and more business decisions should take place during the conference, which helps them in building their brand also. So, one might think that is it just hype or we have some substance also in this?
Well....well, the substance is there certainly and not only for the partners but also for customers and investors. The companies that bond together can use each other's infrastructure, market presence, brand value, product range, research and design expertise & facilities and experience for thier benefit. The customers get things like easy and better access to products and services, price reduction, value added benefits, more options from same company etc. and the investors get better return on their money as the sales increases and brand value jumps to higher levels. Overall, as I said earlier, it is a win win situation for all parties involved.


Talking about the different steps in forming an alliance, the major steps will be 1. Strategy Design 2. Partner Assessment 3. Negotiation of contract 4. Alliance operation and nurturing and 5. Alliance Termination. More than forging alliances, my area of interest is point 4. i.e. Nurturing and Operating alliances and would like to talk more on this point in my next article.